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Brian's Introduction

By Brian Walsh (Founder & CEO of Entrepreneur.co.za)

 

All businesses should hold and operate a bank account. Banks have a vital role to play in entrepreneurs’ lives; however, I come across entrepreneurs daily who complain about banks… some will actually go so far as to say they hate banks!

 

The challenge is that we seldom know how to manage our relationship with banks. We expect more than they are prepared to deliver, and often think they are the first port of call when we need money. Let’s look at what you should know about banks and how you relate to them.

 

1)   Banks are in the business of making money – over and above anything else, banks are businesses working for their stakeholders’ back pockets. They have millions of clients and follow strict processes including how they view you. Don’t assume they will treat you on personal merit. You are merely a number, and they will treat you according to predetermined ‘rules’ that ensure they make money.

2)   You have to give in order to receive – bank managers aren’t psychic – you need to provide them with relevant information on a regular basis to get their effective assistance. We always think they should just jump when we need help, but we often neglect them by not submitting financials and regular projections. Make an effort before you criticise them.

3)   Entrepreneurs are higher credit risks – as a young or start-up entrepreneur, you represent a higher credit risk than if you were employed. This is the system, so don’t blame the manager. The fact is simply that statistics within the banking and general world clearly highlight the fact that you are more likely to default on payments as a new entrepreneur than as an employee.

4)   Money speaks – make sure there is regular activity in your accounts. Nothing is more important to a bank manager than seeing regular income going through your accounts, as well as regular payments. This proves you are making money and trading regularly so if you need assistance, they are more willing to oblige than if there is minimal or no activity in your accounts.

5)   Default at your peril – defaulting on a debit order or even worse, writing a cheque that bounces, is a serious issue. If it happens occasionally and the amounts are not large, it’s not too serious. However, regular defaults will mean that you won’t be able to get assistance in the form of an overdraft or loan for six months (the general time a default is marked negatively on your profile). Regular defaulting could also lead to the bank withdrawing certain credit facilities and/or calling loans. This is not a good position to be in, so avoid it at all costs. If you cannot help but default however, explain to the bank in great detail how and why this default occurred, and what you intend to do to rectify the situation.

 

In summary, a relationship with a bank is exactly that – a relationship. It requires input from both parties and constant maintenance

 

 

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